Why AI-enabled customer service is key to scaling telco personalization
McKinsey & Company Insights > Technology, Media & TelecommunicationsTurning consumer and retail companies into software-driven innovators
McKinsey & Company Insights > Technology, Media & TelecommunicationsIs MENAP’s budding start-up ecosystem ready to blossom?
McKinsey & Company Insights > Technology, Media & TelecommunicationsUnleashing developer productivity with generative AI
A McKinsey study shows that software developers can complete coding tasks up to twice as fast with generative AI. Four actions...
McKinsey & Company Insights > Technology, Media & TelecommunicationsUnlocking commerce in the metaverse
Consumers already know what they want at the intersection of virtual and physical retail. It’s up to companies to evolve...
McKinsey & Company Insights > Technology, Media & TelecommunicationsAdvanced chip packaging: How manufacturers can play to win
As the benefits of Moore’s law reach their limits, advances in chip performance rely more on the back end of production,...
McKinsey & Company Insights > Technology, Media & TelecommunicationsMiro’s Andrey Khusid: Product-led growth in tech and beyond
McKinsey & Company Insights > Technology, Media & TelecommunicationsCracking the code on digital talent
McKinsey & Company Insights > Technology, Media & TelecommunicationsCybersecurity for the IoT: How trust can unlock value
McKinsey & Company Insights > Technology, Media & TelecommunicationsChip hunting: The semiconductor procurement solution when other options fail
Supply-and-demand mismatches for semiconductors have generated production headaches across industries. Forward-looking companies...
McKinsey & Company Insights > Technology, Media & TelecommunicationsPrivate equity turns to resiliency strategies for software investments
As CIOs report shifts in software spending, investors may want to refocus their efforts on growing opportunities in cybersecurity,...
McKinsey & Company Insights > Technology, Media & TelecommunicationsHow data can help tech companies thrive amid economic uncertainty
McKinsey & Company Insights > Technology, Media & TelecommunicationsTelecom networks: Tracking the coming xRAN revolution
A boom in adoption of new technologies could help fuel innovation and cost reduction, but the industry must navigate several issues...
McKinsey & Company Insights > Technology, Media & TelecommunicationsLessons from transformers: How some distributors reset and won
In an exceptionally challenging marketplace, a few distributors are outperforming others by wide margins. Here’s what they...
McKinsey & Company Insights > Technology, Media & TelecommunicationsHow to close the Black tech talent gap
Businesses risk billions if Black professionals continue to be underrepresented in tech jobs. Closing the gap means making changes...
McKinsey & Company Insights > Technology, Media & TelecommunicationsImperatives for photonics companies in the next wave of growth
McKinsey & Company Insights > Technology, Media & TelecommunicationsInvesting in the rising data center economy
Private investors have snapped up data centers in recent years, but plenty of other potential investment opportunities in the...
McKinsey & Company Insights > Technology, Media & TelecommunicationsE-commerce is entering a new phase in Southeast Asia. Are logistics players prepared?
Changing consumer and merchant habits are creating opportunities for logistics companies—if they can cater to new needs...
McKinsey & Company Insights > Technology, Media & Telecommunications